Frequently asked questions
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and gift cards.
What is your return policy?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with TAGS to be eligible for a return.
What do I do if I receive a damaged item?
If you receive a damaged item, please contact our customer service within 48 hours of delivery, and we will assist you with a replacement or refund.
How can I contact customer service?
You can reach our customer service team via email, telephone, or live chat on our website.
How do I track my order?
After your order is shipped, you will receive an email with a tracking number. You can use this number on our website to track your shipment.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once the order has been processed or shipped, we may not be able to make changes.